Careers

ROLE PROFILE

We are looking for an ambitious, creative Marketing & PR Guru to join the team at BAG&BONES. The position is based in Acton in West London, and will suit candidates with a methodical, data-driven approach to work, as well as a passion for design and a strong appetite for assuming creative responsibilities.

BAG&BONES is a small but rapidly growing business, so a can-do, flexible attitude is crucial, as is a desire to immerse yourself in your new role and to make it your own.

PRIMARY OBJECTIVES

1. Spearhead creative content strategy, development, and execution across digital channels.

- Create and manage content calendar.

- Organise production of high-quality content from in-house shoots, ensuring best practice use of platform attributes.

- Increase traffic and engagement across all platforms.

- Drive sales through our e-commerce site.

- Work closely with our Agency partner to drive sales through paid ad platforms (FB/Instagram/Google/Pinterest).

- Act as a brand guardian across all key performance marketing channels.

2.Plan, manage and produce Klaviyo e-newsletter comms and flows.

- Develop and maintain e-newsletter content calendar to ensure relevant and timely comms throughout the year.


- Create monthly Klaviyo newsletters including all written and graphic content.


- Manage and maintain ongoing Klaviyo customer/prospect flows.

- Drive sales through our e-commerce site.

3.Work with the founder & PR Agency to develop PR strategies to build awareness amongst key audiences.

- Work with the PR agency to develop a strategic PR plan, including outreach of new product launches.

- Responsible for overseeing Influencer initiatives, including gifting, events and collaborations.

- Manage and maintain PressLoft account and respond to Press enquiries.

SECONDARY OBJECTIVES

Reporting & Analysis:

- Audit and analyse BAG&BONES’ current social media presences, including digital advertising costs and returns and provide recommendations to drive growth on our e-commerce platform.

- Responsible for setting up and managing a robust reporting structure for organic and paid KPIs, gathering actionable insights.

- Analyse results on an ongoing basis and put forward new testing/segmentation strategies to optimise results.

Research & Innovation:

- Monitor and report on social media trends and competitor behaviour, proposing new ideas and initiatives for BAG&BONES across all our digital channels.

- Drive innovation opportunities through Social: new features and uses of existing platforms and expansion to new platforms.

- Stay abreast of the Best Klaviyo Practices to gain and retain customers.

SKILLS & EXPERIENCE

- Minimum 3 years’ experience managing Marketing & PR for an ecommerce brand.

- Experience working with Agency partners and creating and managing paid ad campaigns.

- Comprehensive knowledge of Shopify and Klaviyo.

- Excellent writing and proofreading skills.

- A strong eye for photography and passion for good design.

- Knowledge of Photoshop & MS Office.

WORKING AT BAG&BONES

We are looking for talented, hardworking and capable people with the right values, who want to do their best work with us. In return, we offer:

- Great learning opportunities - Strong career progression.

- Flexible working, minimum 3 days per week.

- Competitive salary.

- Generous holiday & product allowances.

To apply, email your CV to careers@bagandbones.co.uk

No Agencies.

ROLE PROFILE

We are looking for a friendly, enthusiastic and creatively-minded Studio Support Officer to join the team at BAG&BONES. The position is based in Acton in West London. The role will suit fast-learning candidates who enjoy rolling up their sleeves and getting stuck into a diverse workload.

BAG&BONES is a small but rapidly growing business, so a can-do, flexible attitude is crucial, as is a desire to immerse yourself in your new role and to make it your own.

PRIMARY OBJECTIVES

- Support with general office admin and tasks. Among others, tasks include packing boxes, Quality Control and general office admin.

- Support dispatch & liaise with couriers.

- Support clients in discussing and identifying their neon light requirements, before working with colleagues and the workshop to ensure the client brief is answered successfully.

- Support with processing online neon design orders, including creation of invoices and facilitation of payments.

- Support/resolve customer service enquiries in liaison with line manager.

- Support online and paper filing systems.

SECONDARY OBJECTIVES

- Ensure office is kept clean, tidy and clutter-free.

- Maintain stationery supplies and office equipment.

- Provide assistance at photoshoots, events and exhibitions.

- Screen phone calls, enquiries and requests, handling them when appropriate.

- Meet and greet clients.

- Organise appointments and maintain diaries.

- Liaise with clients, suppliers and other staff.

SKILLS & EXPERIENCE

- Excellent interpersonal, oral and written communication skills. Previous customer service experience is not required but would be considered an advantage.

- Competent IT skills, including knowledge of Microsoft Office Suite.

- Excellent organisational and time management skills, as well as the ability to work independently and under pressure.

- A strong team player with a solutions-focussed approach to work.

- Personal resilience – occasionally encountering challenging clients, suppliers and couriers.

WORKING AT BAG&BONES

We are looking for talented, hardworking and capable people with the right values, who want to do their best work with us. In return, we offer:

- Great learning opportunities - Strong career progression.

- Flexible working, minimum 3 days per week.

- Competitive salary.

- Generous holiday & product allowances.

To apply, email your CV to careers@bagandbones.co.uk

No Agencies.